![]() ![]() On the Current Plans tab, click Cancel Plan next to the add-on you would like to stop auto-renewal for.How to cancel an Add-On (paid) subscription Note: To be eligible for a refund, the request must be submitted within 30 days of the renewal and only a prorated refund will be given. To agree to the terms of the refund and cancel your subscription, click Cancel and Refund.In the next window, you will be notified of the amount you will be refunded. If your account is eligible for a refund, click Dispute Charges.Click Account Management, then click Billing.If your account is eligible for a refund, a refund can be requested when canceling your plan through the web portal: In the dialog window, make sure to read the terms of your subscription, then click Proceed & Activate, then follow the steps for payment. ![]()
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